Privacy Policy

Armeg Ltd

Registered Address: Callywhite Lane, Dronfield, S18 2XJ, GB

Company Reg No: 03827176

Tel: +44 (0) 1246 411081

www.armeg.com

ARMEG (“WE”) ARE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY.

This policy (together with our Terms of Website Use) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.armeg.co.uk (our site) you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulations (GDPR), the data controller is Armeg Ltd.

LAWFUL BASES AND DATA PROTECTION RIGHTS

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. There are six possible lawful bases in UK GDPR.

1. If the data subject gives their explicit CONSENT or if the processing is necessary

2. To meet CONTRACTURAL OBLIGATIONS entered into by the data subject

3. To comply with the data controller’s LEGAL OBLIGATIONS

4. To protect the data subject’s VITAL INTERESTS

5. For tasks carried out in the PUBLIC INTEREST or exercise of authority vested in the data controller

6. For the purposes of LEGITIMATE INTEREST pursued by the data controller

Which lawful basis we rely on may affect your data protection rights which are set out below in brief. You can find out more on the ICO’s website.

Here is a list of your Data Protection Rights:

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

Your right to erasure – You have the right to ask us to delete your personal information.

Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.

Your right to object to processing – You have the right to object to the processing of your personal data.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice ([email protected]).

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us

You may give us information about you by filling in forms on our site www.armeg.co.uk or by corresponding with us by phone, e-mail or otherwise.

This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, and when you report a problem with our site.

The information you give us may include:

Your title
Your name
Your postal/delivery address
Your e-mail address
Your telephone number
Your profession (where relevant)
The company you work for (where relevant)
Your role at that company (where relevant)
A password which for your own security should be complex, unique and never shared with others
Your consent to receive marketing information from us via e-mail, SMS, post or telephone.
Note: We do not directly handle, hold or store your financial information (credit card, bank account or other available payment methods such as Google Pay, Apple Pay, PayPal etc). Instead, we use an appointed trusted third-party payment intermediary.

Information we collect about you

Regarding each of your visits to our site we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us

We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means e-mail with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, leave unchecked the relevant box situated on the form on which we collect your data (the order form). If you wish to withdraw your consent for us to contact you in this way, you may do so by phone or e-mailing [email protected]
E-MAIL MARKETING – We use a third-party e-mail marketing platform to collect and manage e-mail address for the purposes of contacting you. There is a two-step sign-up process – once an e-mail address has been submitted to us as part of online sign-up procedure, you will receive an e-mail enabling you to confirm that you wish to receive marketing e-mails from us. Our e-mail footer will contain a link to unsubscribe should you wish to be removed from our e-mail marketing list and not wish to be contacted by us. Alternatively, you may withdraw your consent for us to contact you in this way by phone or by e-mailing [email protected]
to notify you about changes to our service.
to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you

We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
to improve our site to ensure that content is presented in the most effective manner for you and for your computer.
to allow you to participate in interactive features of our service, when you choose to do so.
as part of our efforts to keep our site safe and secure.
to comply with UK laws and regulations.
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Depending on how you use Armeg’s website, your interactions with us, and the permissions you give, we will use your personal information for the following purposes and legal basis:

Purpose of Processing	Data	Our Legal Basis
Register you as a customer and create a customer account for you. Fulfill your order and provide you with goods and services	Your contact details Information about your role and the company you work for. Your delivery address	Performance of our CONTRACT with you (e.g. sales order placed on our website)
In the event that you do not complete your registration / order we may remind you/suggest that you complete the process	Your contact details	LEGITIMATE INTERESTS managing our business, providing and improving goods and services to our customers
Respond to any queries about our products and services and handle any complaints you may have	Your contact details and any interactions with us	LEGITIMATE INTERESTS managing our business, providing and improving goods and services to our customers
Personalise Armeg content to you and show you content we think you think you will be most interested in	Your account information, purchase history and browsing activity.	LEGITIMATE INTERESTS promoting our products and services to our customer
Invite you to take part in and manage customer surveys, competitions, reviews and other market research activities	Your contact details	CONSENT LEGITIMATE INTEREST managing our business, providing and improving goods and services to our customers
Send you marketing messages and show your targeted advertising in relation to our products and services	Your account information, purchase history, browsing activity	CONSENT LEGITIMATE INTEREST promotion our products and services
Improve and maintain Armeg’s website and monitor its usage	Your browsing activity and other interactions with our website	CONSENT LEGITIMATE INTEREST operating and improving our website
To address any complaints or claims made against us	Your account information, transaction history and website usage	LEGITIMATE INTEREST to address any claims you make against us LEGAL OBLIGATION may apply should we have to provide your personal information details as part of legal proceedings
Investigate fraud and criminal activity where necessary, to protect ourselves and third parties	Your account information, transaction history and website usage	LEGITIMATE INTEREST preventing illegal and fraudulent activity LEGAL OLBIGATION may apply should law enforcement agencies be involved
Complete our financial obligations in according with UK laws and regulations	Your transaction history, delivery address and billing information	LEGAL OBLIGATION

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share and disclose your information with carefully selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter in to with [them or] you. We use trusted third parties to carry out certain activities on our behalf that involve the processing of your personal information. For example we may engage third party service providers to fulfil orders, deliver packages, send postal mail, delivery marketing e-mails, process payments and refunds, analyse data to help provide and improve our products and services and handle claims. These third parties have access to your personal information required to perform these functions but may not use it for any other purpose.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Armeg all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website Use or Terms and Conditions of Supply and other agreements; or to protect the rights, property, or safety of Armeg our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The personal information we store about you is encrypted.

Our servers are located in the UNITED KINGDOM (“UK”).

The data that we collect from you may be transferred to, and stored at, a destination outside the UNITED KINGDOM (“UK”). It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

Armeg will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].] Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

HOW LONG WE STORE YOUR DATA

The law permits us to keep and use your personal information for only as long as is necessary for the purposes for which we are using it. The length of time for which we keep your personal information is determined by a number of criteria, including the purposes for which we are using the information, the amount of and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information and our legal and regulatory obligations.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £25 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Date Issued: 1 September 2025

Privacy Policy.